Where Do I find Sessions?

To access your sessions, first go to 'My Relationships' from the top bar and click 'View' for the programme you wish to edit. For more help on how to search for Relationships, click here.

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Arranging or Editing a Session

Arranging or Editing a session can be done by the Coach/Mentor, Coachee/Mentee or the Admin team. If anyone arranges a session on mye-coach, all other parties can be informed. 

To begin, click 'Edit' on the session you wish to arrange or edit. 

This will allow you to change or edit any of the details of the session, including; 

The date of the session, the start and end time, the location, session type (face-to-face or Skype for example), and provide any other information needed.

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There are four status' that sessions can be in: 

1) Completed - the session has been planned and undertaken. 

2) Cancelled -  the session was planned, but then cancelled. 

3) Arranged -  the session has been planned, but has not yet happened.

4)  To be Arranged - the session has not yet been scheduled. 

Editing a Session

Date - Click in the date box to bring up the calendar, where you can select your session date from. 

Start and End Time - This is simply the beginning and end of the planned sessions. Typically, sessions are between 1-2 hours long, but if you are not sure, either contact your coach or admin team. 

Location - This is where the session will take place, and only really needs to be filled in if it is face-to-face. If so, a full address, room number or venue will help the other party, if they do not know where to go. 

Session Type -  Clicking the box will give you a drop menu of; 'Skype', 'Online', 'Face-to-face' and 'Call'.

Any extra information - This could be a phone number, arrival instructions, reminders for what they need to bring etc.

By default, the other participant in the session will be notified when a session is arranged or edited, unless you deselect the box at the bottom of the page. This should not be done unless you know the other participant is aware of your changes. 

Click 'Save' to confirm your changes and arrange/edit the session.

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Cancelling a Session

To cancel an existing session, start by clicking 'Edit' on the session you wish to cancel, as per the previous instructions. 

From there, select 'Cancel Session X' from your left hand navigation bar. 

You will be required to put a description as to why you have cancelled the session. 

The other participant will always be notified if a session is cancelled.

A cancelled session can be re-arranged at a later date. 

If you are in contact with the other participant, it usually is easier to edit the session date and time, rather than cancel it.

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Reactivating a Cancelled Session

If you wish to reactivate a cancelled session, start by clicking 'Edit' next to the cancelled session, as per the instructions above. 

Then, from the left-hand navigation bar, click 'Reactivate Session X'. 

From there, you can click 'Reactivate'. This will keep the date and time of the session before it was cancelled, so may still require rearranging. 


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